Frequently asked questions
If you have a question that is not answered here, feel free to contact us at info@balaful.com
What is bone broth?
Bone broth is made by simmering animal bones and connective tissue for hours, drawing out rich flavor, collagen, and protein into a deeply savory liquid. It's been a kitchen staple for generations, traditionally simmered slowly and used as a base for soups or sipped on its own.
Why Balaful?
Balaful turns real bone broth and superfood spices into a convenient powder, so you get the same flavor and nourishment without the hours-long simmer. It fits into real, busy, everyday life without cutting corners on what goes in it.
Who is Balaful for?
Balaful products are for everyone! Anyone who wants real,
home-cooked nourishment but doesn't have hours to simmer a pot on the stove — busy professionals, parents feeding a family, people looking to add more protein to their day, or anyone tired of choosing between 'tastes good' and 'actually good for you'.
How do I mix the powder?
1. Add the powder to any boiling water or soup, then stir to
break up any clumps. Clumps are a natural occurrence — no chemical flow agent is added to Balaful products.
2.Use a frother for faster mix
Do you have third party lab testing?
Every batch of Balaful product is third-party tested for quality assurance you can trust — we test for heavy metals and amino acids, including protein and collagen content.
How should I store it once opened?
Reseal after opening and store in a cool, dry place, away from direct sunlight.
What's the shelf life?
Shelf life ranges from 1 to 2 years depending on the product type, when stored in a cool, dry location. Please also check the best-before date on the back of the package.
what is your shipping/return policy?
Enjoy free shipping on us for orders over $65. For orders under $65, a flat shipping fee of $8 applies. For more information please click here for detail.